Ocean Club – COVID-19

The health & safety of our customers and team members is our priority and we are committed to providing a safe environment as we manage the ever evolving COVID-19 situation in the UK.
Taking on board the Government’s most recent advice, our gym, swimming pool & spa, and health & beauty suite are now open with access restrictions – please contact us for details. 

Swimming Lessons:
All swimming lessons have now been cancelled including school swimming, until further notice. Any payments for swimming lessons cancelled will be credited back onto customers accounts and can be carried forward to any lessons booked in the future.

Memberships:
All memberships have been suspended and no direct debit payments will be taken until 1st September. It is not necessary to cancel your direct debit unless you wish to terminate your membership, in which case please contact us in writing. Anyone who has paid upfront for membership will get the time back when we re-open. Any members who want to re-start their membership before 1st September should contact us by calling 01665 721600. Any members who do not wish to re-start in September have the option to suspend their membership for up to 3 months at a cost of £10 per person per month.

Gift Vouchers:
Any in date health & beauty or coffee shop gift vouchers will be extended by the length of time we are closed.

If you need to contact us for any reason please call 01665 721600 and leave a message, or email info@ocean-club.co.uk and we will respond as soon as we can

Thank you for your continued co-operation and we hope to see you sooncean Club Pool & Spa in Northumberland