*Training can be provided if necessary
Job Description
- To supervise the security and safety of the public ensuring their enjoyment in all areas of the facility and carry out rescues as required.
- To act in a professional manner to ensure a high quality of service is provided to pool users and visitors.
- To maintain the facility to a high standard of cleanliness and hygiene at all times.
- Reports to: Leisure Supervisor, Leisure Staff, Manager
Duties and Responsibilities
- To interact with the public responsibly and welcome all users of the facilities promoting a positive image of the facility by the provision of high quality customer service.
- To comply with normal operating procedures at all times.
- To maintain a vigilant watch of the swimming pool areas in accordance with the operating procedures and take necessary action to ensure the safety of all pool users and staff.
- To check the safety of equipment in areas of responsibility and report any damage or malfunction of equipment to the Supervisor or Manager immediately after discovery.
- To ensure that a consistently high level of cleanliness and hygiene is maintained throughout the facilities at all times.
- To ensure that lost property is handled in line with procedures.
- Assist with the supervision and control of all pool activities and sessions.
- Attend regular Lifeguard training sessions to ensure ongoing personal development and compliance of the requirements of the National Pool Lifeguard Qualification.
- Carry out regular checks of the changing facilities, paying particular attention to customer safety, cleanliness and hygiene.
- To comply with the pool’s Health and Safety procedures at all times.
- To report any matter of concern to the Supervisor / Manager immediately.
- To ensure that all pool equipment is stored safely and securely when not in use.
- To report any maintenance issues using the appropriate procedures.
- To undertake any suggested training requirements.
- To comply with the Emergency Action Plan for the facilities and assist with any such incidents in the appropriate manner.
Uniform
- To wear Ocean Club uniform when on duty. This must be clean and presentable at all times. It is the employee’s responsibility to ensure that the uniform is clean.
- Wear clean trainers, flip-flops or pool sandals.
Time keeping
- All staff should clock in at least 5 minutes before starting their shift. It is vital to inform the Duty Manager if you are going to be late.
